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Getting Started
TeamSplit is a payment coordination platform built for fantasy leagues and sports pools. It handles entry fee collection, tracks who's paid, and coordinates payouts — all in one place. No more chasing people over Venmo or holding everyone's money in a personal account.
Open the TeamSplit app, tap "Create League," enter your league name, set the buy-in amount, and define your payout structure. It takes about two minutes. Once created, you'll get a shareable invite link to send to your members.
Members join via an invite link shared by the commissioner. Check the current app experience for the exact sign-up flow — we're always working to make it as frictionless as possible.
Not at all. TeamSplit works for any group competition with a buy-in — fantasy basketball, baseball, March Madness brackets, playoff pools, survivor leagues, and office pools. If there's a buy-in and a payout, TeamSplit handles it.
Payments & Fees
The Payment Protection Fee is a small per-player charge on top of the league buy-in. It covers secure payment processing, fraud protection, and payout coordination. It is always shown clearly before anyone pays and is completely separate from the buy-in — 100% of the buy-in goes to the prize pool.
Never. TeamSplit does not deduct any percentage from the prize pool. The Payment Protection Fee is a separate charge per player. Every dollar of the buy-in goes directly to the winners.
The league commissioner sets the payout structure when creating the league (1st place, 2nd place, weekly prizes, etc.). When the season ends, payouts are coordinated through TeamSplit based on the outcomes determined by league participants.
All payments are generally non-refundable once processed. Refunds may be considered for technical errors resulting in duplicate charges, or for leagues cancelled before the season began. Contact us at team.split.app@gmail.com within 30 days of the transaction.
All payments are processed by Stripe, Inc. — a leading secure payment processor. Your payment information is transmitted directly to Stripe and is not stored by TeamSplit.
Account & Settings
You can delete your account directly in the app by going to Settings → Delete Account. This action is permanent and cannot be undone. Alternatively, email us at team.split.app@gmail.com with the subject "Account Deletion Request."
Email us at team.split.app@gmail.com with the subject line "Data Deletion Request." We will process your request within 30 days. Note that transaction records from completed payments may be retained for legal and financial compliance purposes.
You can update your account information within the app settings. If you need additional help, contact us at team.split.app@gmail.com.
Troubleshooting
First, check that your payment details are correct and your card has sufficient funds. Try again after a few minutes. If the issue persists, contact your bank or reach out to us at team.split.app@gmail.com and we'll help you resolve it.
Payment status can occasionally take a few minutes to update. If your payment still isn't reflected after 15 minutes, email us at team.split.app@gmail.com with your name, league name, and the transaction amount and we'll look into it right away.
We're sorry about that! Please email team.split.app@gmail.com with a description of the issue, your device type, and what you were doing when it happened. Screenshots are always helpful. We aim to respond within 24–48 hours.
Not yet. TeamSplit works alongside any fantasy platform — run your league there and handle all payments here. Platform integrations are on our roadmap.

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